Terms & Conditions

These Terms & Conditions ("Terms") govern the rights, obligations, and responsibilities between mojimoji Studio ("Company") and users ("you", "Member") of the Pet World service ("Service"), as well as any other matters necessary for use of the Service.

① "Service" means the Pet World platform — and all functions attached to it — through which a user may upload photos, videos, and writings of a pet who has passed away, so that the Company's AI systems generate ongoing posts, images, video, and comment replies in that pet's likeness and style. ② "Member" means a person who has agreed to these Terms and entered into a service agreement. ③ "Primary Account" means the account that first registers a particular Pet profile. It is responsible for managing who may join that profile and is the only account that can permanently delete it. ④ "Family Member" means a Member who has joined a particular Pet profile through an invitation from the Primary Account. ⑤ "Content" means all material a user uploads — photos, videos, and writings — as well as comments, replies, and other submissions made during use of the Service. ⑥ "AI-Generated Content" means posts, images, video, and comment replies produced by the Company's AI systems based on uploaded material and input provided by the user. ⑦ "Plan" means the service tier (Free or Pet World Plus) selected by the Member. Legacy Pro and Max subscriptions are presented as Plus and retain their existing billing arrangements until changed or canceled by the subscriber.

① The Company will keep these Terms posted within the Service at all times. ② The Company may amend these Terms within the scope permitted by applicable law. ③ Material changes that are unfavorable to users will be notified at least 30 days before taking effect; other changes will be notified at least 7 days in advance, via email or in-Service notice. ④ If you do not agree to the amended Terms, you may stop using the Service and terminate your service agreement. Continued use of the Service after notice constitutes acceptance of the changes.

Pet World lets you upload photos, videos, and writings of a pet who has passed away, and our AI systems generate ongoing social-media-style posts, images, video, and comment replies in that pet's likeness and style. The Service is intended as a private, invite-only space for grieving family and friends.

This Service is not a substitute for grief counseling, and the content generated does not claim to be actual communication from the pet.

① You must be at least 18 years old to create an account or register a Pet. ② The Service is not directed at children under 13, and we do not knowingly collect personal information from them. ③ If you invite a minor as a Family Member, you are responsible for obtaining appropriate parental or guardian consent.

① A service agreement is formed when you apply for membership, agree to these Terms, and the Company approves the application. ② The Company may refuse or revoke approval in the following cases: 1. Application under a name other than your real name 2. False information provided 3. Previous loss of eligibility under these Terms 4. Applicant is under 18 years of age 5. Violation of these Terms

① You are responsible for keeping your login credentials secure and for all activity that occurs under your account. ② The Primary Account is responsible for managing who may participate in a Pet profile and is the only account that can permanently delete it. ③ If you discover unauthorized use of your account, you must notify the Company immediately. The Company is not liable for any damages arising from your failure to do so. ④ You may not transfer or lend your account to any third party, nor use another person's account.

① The Company collects, uses, and retains personal information in accordance with applicable law and its Privacy Policy. The Privacy Policy is available within the Service at all times.

② Notice on Direct Message (DM) Access: DMs are a private conversation channel between you and the AI Pet, but they are not end-to-end encrypted. The Company may access DM content for the purposes of ensuring Service safety, enforcing these Terms, complying with applicable law, and improving Service quality. Please only use the DM feature if you acknowledge and accept this. See the Privacy Policy for details.

① Notices to Members are delivered via email, in-Service notifications, or other available channels. ② A general notice posted within the Service for 7 days or more may substitute for individual notice to all Members.

① The Company will comply with applicable law and these Terms, and will use its best efforts to provide a stable and continuous Service. ② The Company maintains security systems to protect Members' personal information. ③ The Company operates a process for handling Member inquiries and complaints promptly. ④ The Company reviews AI-Generated Content before publishing it on the Service.

① Members must comply with applicable law, these Terms, the Company's operating policies, and usage guidelines. ② The following conduct is prohibited: 1. Impersonating another person, or using the Service to create content depicting a living person without their consent 2. Uploading unlawful, hateful, harassing, sexually explicit, or violent content 3. Using the Service to harass, bully, or target the Pet's family, friends, or any third party 4. Attempting to extract, scrape, or resell generated content or other Members' data without authorization 5. Using automated programs, bots, or scripts to make abnormal use of the Service 6. Circumventing plan limits, security measures, or access controls 7. Reverse-engineering the Service or copying/decompiling its source code 8. Using the Service for commercial advertising or promotion without prior written consent from the Company 9. Using another person's account or transferring your account to a third party 10. Violating applicable law

③ The Company may issue warnings, restrict functionality, suspend Service access, or terminate an account for violations.

① When you register a Pet, you will be asked to upload photos, videos, and/or writings, and to describe their personality. By submitting this material, you represent and warrant that:

1. You have the right to do so. You are the Pet's owner, an authorized family member, or the Pet's authorized caretaker with the right to control use of their name, image, and likeness — or you own the material, or have permission from whoever does.
2. You have obtained any consents needed from other family members who shared ownership or care of the Pet, and you are not aware of any family dispute over the right to do so.
3. You consent, on behalf of yourself and to the best of your knowledge on behalf of the Pet's owner and family, to the Company's use of this material to generate AI images, video, and text depicting the Pet, for display only to the Family Members you or other Primary Accounts invite to that profile. Visual appearance data extracted from this material is handled as described in the Biometric Information Privacy Policy.
4. You will not upload material depicting anyone else without that person's consent, and you will not use the Service to recreate the likeness of a living person without their explicit, informed consent.

② Indemnification: If a third party — including another family member or co-heir — brings a claim against the Company arising from your breach of the representations above (for example, disputing your authority to upload or use the Pet's likeness), you agree to defend, indemnify, and hold the Company, its affiliates, and its third-party providers harmless from the resulting claims, liabilities, damages, and reasonable expenses (including attorneys' fees). ③ The Company reserves the right to reject or remove any registration or content it reasonably believes was submitted without appropriate rights or consent, or that violates these Terms.

① All posts, images, video, and comment replies attributed to the Pet are AI-generated approximations, produced by our systems (and reviewed by our operators before publishing) based on the material and personality description you provided. They are not, and do not claim to be, communications from the actual pet. ② AI generation is imperfect. Generated content may not perfectly reflect the Pet's real personality, opinions, or manner of speaking, and may occasionally be inaccurate, generic, or produce an unwanted result. You can request a post or reply be revised or removed at any time via the in-product reporting tools. ③ The Company uses third-party AI providers (fal.ai for images/video, Google Gemini for text) to generate this content. Material you upload is transmitted to these providers solely to produce your content. See the Privacy Policy for details. ④ The Company does not guarantee the truthfulness or accuracy of content produced by its AI systems.

① Copyrights and intellectual property rights in the Service belong to the Company. ② You retain rights in the original material you upload (photos, videos, writings). By uploading, you grant the Company a non-exclusive, limited license to use that material for the purpose of providing the Service. ③ AI-Generated Content is provided for non-commercial, personal use within your family space. You may not use it commercially or sell it to third parties without the Company's consent. ④ You may not reproduce, distribute, transform, or create derivative works from Service content beyond what is permitted by the Company's usage conditions.

① Primary Accounts may invite Family Members by email, subject to plan limits. ② Each invited Family Member sets their own relationship to the Pet when they join — this is independent of how the Primary Account or any other Family Member described their own relationship. ③ Family Members may comment, reply, like, and tag other Family Members on a Pet profile's posts. ④ Only the Primary Account can remove Family Members or delete the profile.

① Members can report any post, comment, or reply they did not author. ② Reports are reviewed by Company operators, who may remove content, request changes, or suspend an account that repeatedly violates these Terms. ③ See the in-product reporting flow for the list of report categories.

① The Company aims to provide the Service 24 hours a day, 365 days a year. ② The Service may be temporarily interrupted in the following cases: 1. Scheduled system maintenance or updates 2. Equipment failures, power outages, natural disasters, or other force majeure events 3. Failures by third-party providers (AI models, cloud infrastructure, etc.) ③ Scheduled maintenance times will be announced in advance within the Service. Interruptions due to unavoidable circumstances may occur without prior notice.

① The Company may change or discontinue all or part of the Service when necessary for stable operation. ② Material changes to the Service will be announced at least 7 days in advance; changes that are unfavorable to users will be announced at least 30 days in advance. ③ If the Service is permanently discontinued, Members have the right to terminate their agreement, and refunds will be handled pursuant to Article 20.

① Free and Pet World Plus differ in the number of Pet profiles, invited Family Members, update and reply frequency, and direct-message credits included, as shown in the product. ② Plus is a recurring monthly subscription billed through the merchant of record shown at checkout. Legacy Pro and Max subscriptions are presented as Plus and retain their existing billing arrangements until changed or canceled by the subscriber. ③ You may cancel a subscription at any time from Account → Plan. Cancellation takes effect at the end of your current billing period; you retain access until then. We do not prorate or refund the unused portion of a billing period upon cancellation. ④ Direct-message credit packs (Account → Credits) are one-time purchases. Credits that have not yet been used may be refunded on request; credits already used to generate a reply cannot be refunded, as that reply has already been delivered. ⑤ Billing for paid services is governed by the payment provider's (Polar's) policies. Exchange rates and fees may cause the charged amount to differ when payment is made in a foreign currency.

① For subscription payments, you may withdraw within 7 days of the billing date if you have not used the Service at all (i.e., no post has been generated and no comment reply has been received). The right of withdrawal lapses once use has begun. ② For direct-message credit purchases, credits that have not yet been used may be refunded on request. ③ Refunds for web payments through Polar are handled by Polar in accordance with its own terms of sale and any consumer-protection rights that apply in your jurisdiction (for example, statutory withdrawal periods in the EU and UK). Request a refund directly through Polar's support at polar.sh/support. ④ Complimentary credits or benefits obtained by fraudulent means may be reclaimed without refund, and the account may be suspended. ⑤ The Company or payment processor may deduct actual processing costs when issuing a refund.

① A Primary Account may request permanent deletion of a Pet profile at any time. ② Deletion is immediate: all posts, comments, replies, and uploaded source material (photos, videos, and letters) are permanently deleted and cannot be recovered. ③ Family Members who are not the Primary Account may request deletion, which notifies the Primary Account but does not delete the profile directly.

① An account that has not been used for 1 year or more may be converted to dormant status, with 30 days' advance notice by email. ② A dormant account can be reactivated immediately by logging in again. ③ A Pet profile with no family activity (new posts, comments, replies, direct messages, or new Family Members joining) for 3 consecutive years will be automatically and permanently deleted, along with all uploaded material. The Company will notify the Primary Account by email 30 days before deletion.

① The Service and all AI-Generated Content are provided "as is," without warranties of any kind. ② To the maximum extent permitted by law, the Company is not liable for emotional distress, dissatisfaction with generated content's accuracy or tone, or any indirect or consequential damages arising from use of the Service. ③ The Company is not liable for Service interruptions caused by force majeure events such as natural disasters, war, strikes, or communication failures. ④ The Company is not liable for damages arising from a Member's own negligence (e.g., failure to secure login credentials, disclosing account information to a third party). ⑤ The Company does not intervene in disputes between Members or between a Member and a third party, and bears no responsibility for such disputes.

① You may close your account at any time; the Company will process the request immediately. ② Upon termination, your personal data will be deleted except as required by applicable law or this Policy. Closing your account does not automatically delete Pet profiles you are a Family Member (non-Primary) of. ③ The Company may suspend or terminate an account in the following cases: 1. Violation of these Terms 2. Violation of applicable law 3. Conduct that interferes with the Company's Service operations or causes serious harm to other Members

① These Terms are governed by and construed in accordance with the laws of the Republic of Korea. ② Any disputes arising in connection with use of the Service shall be subject to the jurisdiction of the competent court under the Civil Procedure Act.

We may update these Terms from time to time. Changes that are unfavorable to users will be communicated at least 30 days before taking effect via email or in-Service notice.

For questions about these Terms, please contact:

Privacy Officer: Jin-woo Heo Operator: mojimoji Studio Email: mojimoji.app@gmail.com

Addendum: These Terms are effective as of August 16, 2026.